Your Data. Your Business.Made better by TruSummit Solutions.

Manufacturers of all shapes and sizes face distinct challenges as they navigate a global landscape marked by lengthy sales cycles, complex partner dynamics, and the increasing demand for streamlined customer interactions.

TruSummit Solutions is dedicated to equipping manufacturing companies with the tools and expertise to meet these challenges head-on, using the full capabilities of the Salesforce platform coupled with cutting-edge technology and strategic insights to power impactful transformations across the business — from marketing and sales to operational efficiency.

ModernizeCommercial Operations

Manufacturers need robust systems that integrate sales, financials, and product enablement to stay competitive. Through strategic consulting, application design and development, and managed services, TruSummit Solutions enables you to align front-end efforts with back-end realization, optimizing operations to drive business success.

How We Enable Operational Excellence

Customer Retention: Reduce churn and retain valuable customers through data-backed insights and effective retention strategies.

Enhanced Production Planning: Forecast demand more accurately, align inventory with sales predictions and reduce unnecessary holding costs.

Resource and Financial Optimization: Optimize capital allocation and enhance cash flow through precise financial predictability and intelligent resource management.

TruSummit Helps Global Steel Producer Drive Salesforce User Adoption and Meet Aggressive Sales Goals

One of the world’s Top 50 steel manufacturers had aggressive sales goals that required penetration into seven strategic markets within two years. However, internal challenges with its Salesforce instance — including low user adoption and inconsistent use of Salesforce, plus the absence of consistent and well-adopted process for pipeline tracking and management — threatened to impede the manufacturer’s ability to sell into the markets efficiently and effectively.

The steel manufacturer turned to Salesforce partner TruSummit Solutions, selecting TruSummit for its strategic vision; strong relationship with Salesforce; and ability to quickly translate core business needs into a demonstrative solution via a phased implementation approach.

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SimplifyPartner Engagement

We empower manufacturers to enhance partner engagement and streamline collaboration and information sharing through seamless, intuitive portals that provide partners with real-time access to essential data, streamlined communication channels, and easy-to-navigate resources. By aligning Salesforce’s powerful Experience Cloud and Manufacturing Cloud capabilities with manufacturers’ unique needs, we simplify complex partner ecosystems, enabling faster decision-making and stronger business relationships.

How We Facilitate Stronger Partnerships

Tailored PRM Solutions: Through in-depth discovery sessions, we design and implement solutions tailored to your unique business needs and desired outcomes — no one-size-fits-all solution here!

Integrated Systems: Integrating third-party and legacy systems, including ERP applications, enables seamless information sharing and streamlined partner engagement.

Enhanced Pipeline Visibility: Centralized platforms with real-time order visibility, structured deal registration, MDF allocation and more provide better visibility into partner activities and channel pipeline.

TruSummit Solutions Delivers a Tailored Partner Relationship Management System for Eaton Corporation

Eaton is a global power management company doing business in more than 175 countries. Its energy-efficient products and services help our customers effectively manage electrical, hydraulic and mechanical power more reliably, efficiently, safely and sustainably. In 2023, Eaton reported sales in excess of $23 billion USD and employed more than 92,000 around the world.

In early 2023, Eaton sought a comprehensive Partner Relationship Management (PRM) solution that could integrate seamlessly with their existing Salesforce instance. They needed an intuitive partner relationship portal with visibility into orders and pipelines, deal registration, and Market Development Funds (MDF) management, all adaptable to regional requirements across EMEA, APAC, and the Americas.

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Transform theService Experience

Manufacturers must meet high expectations for customer service and support across complex, global networks. TruSummit Solutions’ services enable manufacturers to enhance service operations, reduce service times, optimize cost of service, and ensure consistent global standards.

How We Enhance Service Operations

Enhance Field Service: Enable field technicians to complete tasks efficiently, reducing waste and improving customer satisfaction.

Reduce Case Handling Time: Optimize case handling through various channels, including chatbots and Agents, leading to faster response times and higher customer satisfaction.

Increase Customer Satisfaction: Optimize capital allocation and enhance cash flow through precise financial predictability and intelligent resource management.

No Pressure, No Pitches, Just Perspective.

TruSummit Solutions enables manufacturing organizations to meet modern demands through strategic insights and implementations that optimize marketing, sales, operations, supply chains, field service, and customer loyalty. We help shorten sales cycles, improve lead quality, and focus marketing efforts on high-impact areas, enabling manufacturers to close business faster while reducing costs. On the operational side, TruSummit aligns front and back-end processes, from production planning to financial accuracy, ensuring smooth, efficient workflows that reduce waste and improve resource allocation. Let us help you move the needle on your business and derive maximum value from your Salesforce investment.

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KUDOSFROM TRUSUMMIT CUSTOMERS

“No matter how big or small your project, TruSummit is the team for you.

They listen to your needs and come up with creative and cost-effective solutions that you can manage on your own, no matter your skill level. I value and trust my partners at TruSummit Solutions.”

– Paige Quay, Database & Contracts Manager, Women’s Center & Shelter of Greater Pittsburgh

“We wouldn’t have been able to align Salesforce to our strategic priorities without TruSummit and their hard work.

Over the past 18 months, TruSummit has worked with various stakeholders in our organization to transition our Salesforce instance from a bare bones, single product oriented implementation into a multi-product, multi-segment supporting system. Our organization now gets significantly more value from our Salesforce contract without any incremental software spend. This has resulted in improved data hygiene, alignment with Finance and other mission critical components of the org, and improved employee satisfaction with the tools they have at their disposal to effectively grow the business.”

– Kevin Burke, EVP of Operations, Next Glass