Manufacturers of all shapes and sizes face distinct challenges as they navigate a global landscape marked by lengthy sales cycles, complex partner dynamics, and the increasing demand for streamlined customer interactions.

TruSummit Solutions is dedicated to equipping manufacturing companies with the tools and expertise to meet these challenges head-on, using the full capabilities of the Salesforce platform coupled with cutting-edge technology and strategic insights to power impactful transformations across the business — from marketing and sales to operational efficiency. 

One of the world’s Top 50 steel manufacturers had aggressive sales goals that required penetration into seven strategic markets within two years. However, internal challenges with its Salesforce instance — including low user adoption and inconsistent use of Salesforce, plus the absence of consistent and well-adopted process for pipeline tracking and management — threatened to impede the manufacturer’s ability to sell into the markets efficiently and effectively. 

The steel manufacturer turned to Salesforce partner TruSummit Solutions, selecting TruSummit for its strategic vision; strong relationship with Salesforce; and ability to quickly translate core business needs into a demonstrative solution via a phased implementation approach.  

Eaton is a global power management company doing business in more than 175 countries. Its energy-efficient products and services help our customers effectively manage electrical, hydraulic and mechanical power more reliably, efficiently, safely and sustainably. In 2023, Eaton reported sales in excess of $23 billion USD and employed more than 92,000 around the world. 

In early 2023, Eaton sought a comprehensive Partner Relationship Management (PRM) solution that could integrate seamlessly with their existing Salesforce instance. They needed an intuitive partner relationship portal with visibility into orders and pipelines, deal registration, and Market Development Funds (MDF) management, all adaptable to regional requirements across EMEA, APAC, and the Americas.