How to Dynamically Set Einstein Bot Language in Messaging for In-App and Web By Micah Perry Dec 17, 2024 Deep Dives 0 Comments Deep Dives When deploying Einstein Bots in Salesforce’s Messaging for In-App and Web, providing a localized and personalized experience for your...
Boosting Agent Productivity in Salesforce: Keeping Conversations in View with Pinned Regions By Micah Perry Nov 22, 2024 Deep Dives 0 Comments Deep Dives Salesforce’s new Messaging for In-App and Web feature offers a seamless way to engage customers across multiple channels, but...
You Need to Know: Messaging for In-App and Web By Chip Neal Oct 31, 2024 Deep Dives 0 Comments Deep Dives In Summer 2023, Salesforce announced that legacy chat would be entering maintenance- only mode, with a full retirement date...
Salesforce Maps: Enhance Your Salesforce Maps Distance Matrix Apex Customizations with TSSMaps By Mike Chandler Jun 3, 2024 Deep Dives 0 Comments Deep Dives This is the final video in our four-part series on implementing and optimizing Salesforce Maps. In this final installment...
Salesforce Maps: Implement Drive Time and Driving Distance Lookups with Salesforce Maps By Mike Chandler May 23, 2024 Deep Dives 0 Comments Deep Dives This is the third in a four-part video series on implementing and optimizing Salesforce Maps. In the third part...
Salesforce Maps: Use a Distance Matrix to Calculate Drive Times By Mike Chandler May 16, 2024 Deep Dives 0 Comments Deep Dives To follow along with this video, you need to have geolocation data associated to the Salesforce objects in your...
Salesforce Maps: Augment Salesforce Objects with Geolocation Data By Mike Chandler May 9, 2024 Deep Dives 0 Comments Deep Dives Salesforce Maps is a powerful data intelligence tool offering impressive location data visualization, live location tracking, route optimization, and...
Salesforce Developer Deep Dive: Meet Lightning Record Picker Lightning Web Component By Mike Chandler Apr 16, 2024 Deep Dives 0 Comments Deep Dives If you’ve ever tried to build a custom solution for finding and selecting Salesforce records, you know just how...
Salesforce Developer Deep Dive: Lightning Logger By Mike Chandler Apr 10, 2024 Deep Dives 0 Comments Deep Dives If you’re a Salesforce developer, implementing a logging strategy can be an important part of your workflow, allowing you...